UK Software House
Your team is wasting hours on work a machine should do.
We build the automation, analytics, and AI systems that replace manual processes — so your operations team can focus on the work that actually grows the business.
50+ projects delivered. 15 years in-house. Trusted by operations teams across telecoms, property, contact centres, and BPO.
Three problems we solve every week.
If any of these sound familiar, we've probably built the fix before.
Automation
The problem: Your team copies data between systems, chases follow-ups manually, and builds reports that take all Friday afternoon.
What we build: We build integrations, pipelines, and internal tools that run themselves — typically saving 15–30 hours per week.
Analytics
The problem: Your data lives in six places. Nobody trusts the numbers. Decisions get made on gut feel because pulling the real data takes too long.
What we build: We build real-time dashboards that update automatically. Your team opens them daily because they're actually useful.
AI
The problem: You know AI could help but every conversation ends with a £100k proof-of-concept that might not work.
What we build: We build targeted AI tools — call analysis, document processing, internal assistants — scoped and priced before we start.
"We've worked with Proserv for six months and they've replaced numerous time-consuming manual tasks with automated processes. Significant cost savings, and our team now focuses on strategic work."
We built a product. It became its own company.
We spotted a gap in contact centres: the industry standard is to QA just 3% of calls. So we built Callytics — AI-powered call analysis that covers 100% of calls, every one.
It's now a standalone product with its own customers. We're not just developers — we're business owners who build software we'd pay for ourselves.
callytics/pipeline
async def analyse_call(call_id: str):
audio = await storage.fetch(call_id)
transcript = await whisper.transcribe(audio)
scores = await asyncio.gather(
sentiment.score(transcript),
compliance.check(transcript),
quality.evaluate(transcript),
)
await db.calls.update(
call_id,
status="complete",
scores=scores,
)The problems were real. So are the numbers.
Every project below started with an SME owner saying "there must be a better way." There was.
Manual QA sampled 3% of calls. Compliance gaps went unnoticed for months.
Built AI call analysis covering 100% of calls
Paying £2,400/mo for Zapier, Mailchimp, a copywriter, and freelance dev work.
Replaced everything with a single custom CRM and automated pipeline
Operations team spent 23 hours per week building reports manually.
Automated six reporting processes with real-time dashboards
Attendance, leave, payroll, and targets tracked across four disconnected systems.
Single platform built on-site in two weeks
Built for founders who've been burned before.
No six-month discovery phase. No surprise invoices. No lock-in after go-live.
You know the price before we start
Every project begins with a scoping document and a fixed quote. If the scope changes, we tell you before the cost does. No timesheets, no "we'll see how it goes."
You see working software every two weeks
Not a slide deck. Not a staging link you need to squint at. Working software, deployed, that you can click through and give feedback on.
You choose what happens after launch
We can host, maintain, and support the software long-term — or hand everything over to your internal team with full documentation and training. Your call, not ours.
We use whatever solves the problem.
We're not wedded to a stack. We pick the right tools for your problem, your team, and your budget — not whatever's trending on Hacker News.
Full-stack, end to end
Backend, frontend, databases, infrastructure, AI — we handle the lot. One team, no subcontractors, no gaps.
Works with what you already have
We integrate with your existing systems — CRMs, ERPs, spreadsheets, APIs, legacy databases. We don't ask you to rip and replace.
Built to last, not to impress
Simple, maintainable code that your team (or ours) can support long-term. No over-engineering, no vendor lock-in.
Still here? Let's talk.
Tell us what's eating your team's time. We'll tell you what we'd build, how long it'd take, and what it'd cost. No commitment, no sales call — just a straight answer.
Typical response time: under 24 hours. Projects start from £3,000.