UK Software & AI House

We build the software and AI your competitors are only talking about.

Automation, analytics, and AI — built for your business, in production in weeks. And when you need the strategy before the software, we sit on boards and advise on where AI actually pays back.

50+ projects delivered. Our own AI product in market. Trusted by boards and operations teams across telecoms, property, contact centres, and BPO.

From our clients

"We've worked with Proserv for six months and they've replaced numerous time-consuming manual tasks with automated processes. Significant cost savings, and our team now focuses on strategic work."

Ian Hughes · Head of Operations
01 / 04

Proof we build, not just consult

We built a product. It became its own company.

We spotted a gap in contact centres: the industry standard is to QA just 3% of calls. So we built Callytics — AI-powered call analysis that covers 100% of calls, every one.

It's now a standalone product with its own customers. We're not just developers — we're business owners who build software we'd pay for ourselves.

callytics/pipeline

async def analyse_call(call_id: str):
    audio = await storage.fetch(call_id)
    transcript = await whisper.transcribe(audio)

    scores = await asyncio.gather(
        sentiment.score(transcript),
        compliance.check(transcript),
        quality.evaluate(transcript),
    )

    await db.calls.update(
        call_id,
        status="complete",
        scores=scores,
    )

Selected work

The problems were real. So are the numbers.

Every project below started with an SME owner saying "there must be a better way." There was.

B2B energy broker

Deals rekeyed between systems, commissions reconciled by hand, reporting lagging the business.

Custom operations suite running the brokerage end to end — quoting to commissions

Ongoing partnership
IVA practice

Documents, deadlines, and creditor correspondence handled manually, under protocol.

Case lifecycle automation built to respect the insolvency protocol at every step

End-to-end automation
Payments processor

Back-office processes and reporting hadn't kept up with the growth of the business.

Integrations, automated workflows, and live analytics as their ongoing engineering team

3+ year partnership
Meal prep e-commerce

Sales, production, and delivery spread across a dozen disconnected tools.

One custom platform running the operation from order to production to doorstep

12+ systems → 1
Read the full case studies →

How we work

Built for founders who've been burned before.

No six-month discovery phase. No surprise invoices. No lock-in after go-live.

You know the price before we start

Every project begins with a scoping document and a fixed quote. If the scope changes, we tell you before the cost does. No timesheets, no "we'll see how it goes."

You see working software every two weeks

Not a slide deck. Not a staging link you need to squint at. Working software, deployed, that you can click through and give feedback on.

You choose what happens after launch

We can host, maintain, and support the software long-term — or hand everything over to your internal team with full documentation and training. Your call, not ours.

See engagement types and pricing →

Technology

We use whatever solves the problem.

We're not wedded to a stack. We pick the right tools for your problem, your team, and your budget — not whatever's trending on Hacker News.

Full-stack, end to end

Backend, frontend, databases, infrastructure, AI — we handle the lot. One team, no subcontractors, no gaps.

Works with what you already have

We integrate with your existing systems — CRMs, ERPs, spreadsheets, APIs, legacy databases. We don't ask you to rip and replace.

Built to last, not to impress

Simple, maintainable code that your team (or ours) can support long-term. No over-engineering, no vendor lock-in.

Still here? Let's talk.

Tell us what's eating your team's time. We'll tell you what we'd build, how long it'd take, and what it'd cost. No commitment, no sales call — just a straight answer.

Tell us what you need builtSee pricing

Typical response time: under 24 hours. Projects start from £3,000.